Processing Time

• The time needed to fill an order varies from 1-14 days. For details, see individual items.

Estimated shipping times

• All shipping is sent through the USPS, shipping times depend on the USPS operating at full capacity.
• North America: 3-10 days
• We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
• Items marked “delivered” by the USPS are considered delivered for the purposes of refunds and cancellations. 

Shipping address

• Buyers are responsible for providing an accurate and up-to-date shipping address. If an item is not delivered to the buyer because of an inaccurate shipping address, a full refund is not guaranteed. 

Customs and import taxes

• Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Returns and exchanges

• We gladly accept returns, exchanges, and cancellations.
• Contact us within 3 days of delivery
• Ship items back within 7 days of delivery
• Request a cancellation within: 24 hours of purchase
• Cancellation is not possible once the item has shipped
• Conditions of return
• Buyers are responsible for return shipping costs
• If the item is not returned in its original condition, the buyer is responsible for any loss in value

Questions about your order? Please email yourmagic@darlinprimrose.com